Individual FAQs - Federal Tax Information (FTI) - Projected Balance Due

What is the FTI Department?

FTI stands for Federal Tax Information. RITA has a partnership with Internal Revenue Service (IRS), in which the IRS shares information with RITA, including but not limited to, non-filers, underreported income and address updates. The FTI Department reviews this information to bring taxpayers into compliance in filing and payment of municipal income tax.

2. FTI Letters

I received a letter from FTI. What do I do now?

Letters from FTI are sent when additional information is needed, including the front two pages of your Federal 1040, W-2s, W2Gs, 1099- misc., K1, and any supporting schedule (C and E).

Information can be sent:

ONLINE: You may file your income tax returns online through MyAccount or FastFile.

MAIL: Mail information to:

Regional Income Tax Agency
P.O. Box 470670
Broadview Heights, Ohio 44147

FAX: Fax information to (888) 232.1718

3. Projected Balance Due

What is the Projected Balance and how do I pay it?

The Projected Balance is calculated using the information RITA receives from the IRS. This is not a bill requesting payment. You need to file the necessary returns online through MyAccount or FastFile, or provide the requested documents to RITA for verification of the balance calculated.

4. IRS Information

If the IRS sent RITA my information, why can’t you file the returns on my behalf?

RITA cannot file tax returns based on the data provided by the IRS. The data is for informational purposes only. It is the taxpayer’s responsibility to file the necesasary returns or provide the income information.

5. Obtaining Tax Documents

I no longer have any of my tax information. How can I obtain it?

Employer: You may contact your employer(s) and request copies of the W-2s you were issued.

State of Ohio: Visit the State of Ohio’s website here. Create an account to obtain transcripts for previous years.

IRS: You may contact the IRS at (800) 829.1040 to request a wage and income transcript and tax return transcript. For more information visit IRS.gov.

6. Payment Methods

I sent in all of the requested wage information and have a correct balance. How do I pay it?

ONLINE: Online payments are quick and easy, and can be made via FastPay or by logging in to MyAccount.

MAIL: Payments must be sent to:

Regional Income Tax Agency
P.O. Box 470537
Broadview Heights, Ohio 44147-0537

PHONE: Call RITA's automated system at (800) 860.7482 to pay using your checking or savings account, or with VISA, MASTERCARD or DISCOVER. You can also contact the Tax Department at (800) 860.7482, ext. 5002.

PLEASE NOTE: A processing fee will apply if paying with a credit or debit card.

7. Unable to Pay

I cannot pay the balance in full, how do I set up a payment plan?

If you have a balance of $250 or more, you may be eligible to set up a payment plan. Sign up for a payment plan online through MyAccount or contact the Collections Department at (800) 860.7482, ext. 5004, to discuss payment arrangement options.

8. Additional Questions

I have additional questions. How do I contact the FTI Department?

The FTI Department can be contacted at (888) 232.3768.