Individual FAQs - Online Services (MyAccount/eFile and FastFile) - Online Payment Processing

Individual Taxpayers have two options to electronically file their tax returns: FastFile or MyAccount.

FastFile is designed for taxpayers who are ready to file and complete their current year tax return in one session. 

  • No login or registration is necessary.
  • You must be ready to file and complete the return in one session.

MyAccount-Online Services allows taxpayers to file current year and previous year returns, make payments and check account history.

  • Login and registration is necessary.
  • Information entered is stored and can be accessed and filed at a later date.
  • Information from the previous year filing is auto-populated and does not need to be re-entered.
  • Additional features available:
    • Check filing and payment history
    • Check estimated payments made
    • Send secure messages for any questions on filing your return.

Create your login credentials, such as your UserID, Password, and challenge questions and answers at Create UserID.

If your tax account is already on file with RITA you will be able to skip part of the registration process and create your credentials within the same day.

If your name and address does not match RITA's records you will be prompted to contact Customer Service at 800.860.7482.

If you do not have a tax account you need to register with RITA to become an active taxpayer before you can eFile. To register enter the information to create your active tax account with RITA at Create UserID.

Once your account is active, you will receive a RITA Registration Complete confirmation email. At that point, you should be able to go back to the MyAccount page and create your login credentials.


You create your own password and select security questions and answers when you enroll for MyAccount access. As soon as you have entered and submitted all the information requested on the New UserID Setup screen, you will receive an email from RITA with a link in the message to activate your UserID.

* the link is only valid for 24 hours. If you do NOT activate the UserID within the 24 hour period you will need to repeat the process of creating a UserID. As soon as your UserID is activated, you may access your account.

Select "Forgot Password?" link in the login screen at MyAccount

  • Enter your UserID
  • Enter you Email address

*note - the email address entered must be the email address that is associated with your account.  If you do not know the email address that is associated with your account, call customer service at 800.860.7482. 

An email will be sent to you with a link to change your password.


Currently, Turbo Tax (Intuit) does not submit forms electronically to RITA. If you prepare your RITA tax return through Turbo Tax, you must print it out and mail to RITA  or you may enter the information and electronically file using MyAccount or FastFile.

Login to MyAccount and go to the File and Pay screen. This screen will provide history and filing status for current and prior year returns. Be sure that the tax year in question has the filing status “Filed (eFile)" or "Filed (paper)". If the filing status states “Begin eFiling" or "Continue eFiling” then the return has not been submitted to RITA. In this case, ask your tax preparer if a confirmation receipt was sent to the tax preparer. The tax preparer should have this notification on hand at the time your return was filed. Your tax preparer may have to resubmit the form or provide a paper copy to file by mail.

For the current tax year - no.  Payment must either be made in full when the form is submitted, or deferred to a date no later than the filing deadline (typically April 15).   If you qualify, you may FastFile your return and select the option that RITA will bill you later.

If you are filing for delinquent years you may file without paying the tax liability. RITA will bill you for the amount due, including applicable penalty and interest charges.

The normal time for a payment made through MyAccount or FastFile to post to your account is 3-4 business days.