News and Important Updates

In-Person Taxpayer Assistance Update

Posted On: Monday, February 14, 2022

In-person taxpayer assistance is available at the following locations:


Walk-in Hours: 9:00 am-4:00 pm, Monday-Friday

10107 Brecksville Road

Brecksville, OH 44141



Walk-in Hours: 9:00 am-4:00 pm, Monday-Friday

760 Lakeview Plaza Blvd #400

Worthington, OH 43085



Walk-in Hours: 8:00 am-5:00 pm, Monday-Friday

Xenia Administration Building

107 E. Main Street

Xenia, OH 45385



Walk-in Hours: 9:00 am-4:00 pm, Monday-Friday

2761 Salt Springs Road

Youngstown, OH 44509


We continue to provide many contact-free alternatives to traditional in-person assistance, including secure drop boxes.  And, as always, our Customer Service Agents are available Monday through Friday, 8am to 5pm to answer taxpayer questions.  Call us at 800-860-7482.  Taxpayers may also use this number to access RITA’s 24 hour automated phone system to make payments, check the status of a refund request or an estimated payment you have made.

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